How to report a flood

Thank you – you sending information on where and when flooding takes place helps improve our understanding and knowledge for future flood risk management.

  1. After clicking on the “report a flood” button below you will be taken to a map;
  2. In the top right hand corner of the map you will find a search box;
  3. You can either type in the postcode of the area where the flood is happening, or took place in the last 24 hours, or select the cross and then click on the map in the area of the flood;
  4. If you are reporting a flood from a mobile device and have location services turned on your location will automatically be identified on the map;
  5. The map operates just like a Google map so you can zoom in or scroll to a new location;
  6. Once the location of the flood is correctly identified click "next" in the search box;
  7. You will be asked to complete the date, time and type of flooding. Please do not include any personal data - e.g. don’t include things like anybody’s name in the description
  8. After submitting the information you will receive a reference number on the confirmation page.
  9. By completing this process, you are accepting these terms & conditions
  10. Please remember, no report you make is used for operational purposes so you will get no response. If you are in a flooding situation and need help, call 999
Report flooding
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Flood Report

Now you have told us where a flood is taking place, or has taken place in the last 24 hours, please provide some information about the time it took place and what type of flooding it is.

Report details

Date of flooding:
What time were you first aware of the flooding?:
Type of flooding:

Description of flooding:

How fast did the flooding happen? How deep was/is the flood water? Is the water clean or dirty? How widespread was/is the flooding?

Please remember:

No personal data please - e.g. don’t include things like anybody’s name or any personal addresses in the description. If this happens we will not retain the information submitted.

Your information will not be used for immediate operational use, no response activity is undertaken on the basis of information submitted. If you are concerned about your safety or the safety of others, please contact the emergency services.